Role Players for Training provide professional business actor/ facilitators, based primarily in Ireland and servicing Europe & Scandinavia, using an experiential approach to support a variety of learning, development and assessment contexts.
We work with businesses, professional firms, educators, independent trainers and in executive education, providing a memorable learning experience. Our multilingual team of role players can facilitate workshops in a variety of European languages.
Using an experiential approach, through Role Play, Real Play or Simulations affords participants the opportunity to practise a specific work related situation to support and enhance a particular learning or skill. It is an interactive exercise between a participant, trainee or candidate and one or more role players and can be bespoke. 100% learner-centred.
Following a successful career in Financial Services followed by professional actor training, Rita founded Role Players for Training in response to a need for full-time professional actors, using drama based skills to support and facilitate Learning and Development in Business and Executive Education.
Great to see you have transitioned so well to doing your work online - it’s exceeded expectations.
Dr Colman Farrell - Head of Programme Development, UCD Innovation Academy
‘’extremely professional to work with. ... I would highly recommend them.”
Gill Grealy Butler - Project Leader, Pfizer Ireland
Assisted Bank of Ireland Business Banking enhance the capability of front line staff carrying out critical roles. RPfT provided a team of who played the role of customers. This brought the training to life. Feedback from participants was clear that the “role play” aspect of the training was key and allowed them to receive immediate feedback on their performance in dealing with a difficult client situation. The actors were able to simulate exactly the conditions that occur with front line negotiations. They did this so well that the actors became a central component of the feedback.
Head of HR Business Banking - Bank of Ireland
Having worked closely with Rita and her team on a number of occasions while providing intensive training for WRC Adjudication Officers, I highly commend them for their professionalism, creativity, adaptability and flexibility. Rita and the team facilitated challenging role play scenarios used to thoroughly test the aspiring Adjudication Officers' ability to handle the full range of potential scenarios and diversity of service users they are likely to meet in practice.
Alan Haugh, Deputy Chairman - The Labour Court, Ireland
Rita and her team at Role Players for Training are excellent. Communication skills are vital for every business, regardless of industry or sector. Rita and her team will help you to understand your customer and communicate your offering / proposition effectively. We have worked with Rita on several projects. I highly recommend Rita and her team.
John Donohoe - CEO IFAC
I am a fan of bringing learning to life in different ways and when it comes to soft skills that can be very hard to achieve. collaborating with Rita and her company on various aspects of the training and personal development project. They delivered a highly professional, top class intervention throughout and indeed added HUGE value to the programme itself. I would be happy to recommend Rita to any potential client, in addition I would be happy to talk to any potential client about the worth and great value that they) can add.
Brian Waldron, Managing Director - PeopleFirst Ltd
Rita and her team at Role Players for Training supported the roll-out of BDO's development programme Managing and Leading in Client Development. Members of our senior management have benefited hugely from the highly interactive and engaging approach facilitated by the professional role players; incorporating realistic case studies, simulated meetings and critical feedback which is both insightful and valuable. Feedback has been exceptionally positive. I would highly recommend Role Players for Training to support and facilitate the successful implementation of similar learning interventions.
Head of Clients and Markets - BDO Ireland
I have worked with Rita and her colleagues on several occasions this year and have been highly impressed with her enthusiasm, professionalism and attention to detail which has enabled delivery of high quality training events. Rita is a real pleasure to work with , as are her colleagues who share her drive and commitment to quality delivery.
Paul Dicker - Professional Development
Given Rita's Corporate background, she fully understood our business and its challenges. She gave constructive feedback to the participants and demonstrated her understanding of the issues they face. This addition to the programme gave participants a "real life" opportunity to practice in a safe environment and helped them understand what skills and tools they need for quality conversations. The programme was extremely successful thanks to the expertise of Rita and her colleagues.
Sandra Reid, Head of Organisation Development - KBC Bank Ireland
In early 2012 Deloitte Ireland introduced a new experiential learning programme for our management group to enable them to have quality conversations with their Appraisees. As part of this programme we challenge our Appraisers to engage with their Appraisees in a number of different scenarios which are acted out by Rita and other colleagues from her company. Rita was involved from design stage and brought huge insight to programme design, as well as the actual format of the learning programme. Her background in the corporate environment ensures she understands our culture, chooses appropriate corporate role players and provides insightful feedback to the participants based on her understanding of the environment in which they operate. Undoubtedly, the success of the programme lies entirely on the learning experience participants had through the interaction with the corporate role players, as well as the quality of feedback provided.
Senior Manager, Talent, Learning and Development - Deloitte Ireland
Rita delivered a high energy and high impact course to credit control staff in a credit union. The staff found the course immensely beneficial to performing their roles and highly interactive. I look forward to working again with Rita in the future.
Marcus Purcell - Partner, EY Ireland
I'm recommending Rita for the wonderful work she has completed with the team at Tri-Factor. Rita is very creative and combines this trait with a commitment and a passion. She 'went the extra mile' with us, was very patient with us as we were trying to work out what we wanted, and the end result is brilliant. Thanks Rita, you played a full part in the work we did and I look forward to working with you again.
Tom Conlon, Psychotherapist - City Therapy, Dublin and Cork
Rita expertise is more than role play in a training environment. She understands the business environment and her feedback skills add substantially to the learning experience. Really convincing and high added value.
Greg Templeton, formerly Partner - PricewaterhouseCoopers LLP
Our training which involved mock surgery scenarios & rep manager interactions was a great success. I was delighted with the outcome would recommend Rita.
Director of Sales - AstraZeneca Pharmaceuticals Ireland
Rita provided an excellent service in simulated clinical scenarios for undergraduate medical students and for postgraduate surgical trainees. She had no difficulty acquiring the knowledge to develop complicated role-play and was challenging for her students/trainees. I have found Rita to be truly professional and have the utmost regard for her skills.
Dr. Cliona Buckley
I needed a capable actor to provide a realistic response in a role play setting for customer service agents who look after VIP customers. I was delighted to have found Rita to fill this role as she brought energy and realism to the exercise. She was able to quickly respond to the situations provided and provide the agents with a realistic scenario that enabled then to develop their skills in a safe environment. Rita also provided very incisive and helpful feedback to each agent after the role play session. I would definitely hire Rita again for help in providing realism to role play situations.
Paul Guilfoyle - HOSCA Management Consultants Dublin
We worked with Rita's team to hold a role play session for over 200 salespeople, and I was delighted with the results. Rita's team is highly professional, and they were quick and committed to learn about our products so that they could act and role play. Also, we managed to roll out the exercise with audiences from different countries and with multiple languages as Role Players for Training have native speakers of multiple languages in their team.
Nicolau Albuquerque, EMEA Head, Sales Training & Commercial Excellence - Medical Solutions 3M Spain
I hired Rita in my role as L&D Manager for Bank of Ireland in 2003/4, to support the role out of Performance Coaching Workshops for our Relationship Manager population based in the UK. Rita assimilated with the brief fully, delivering quality role-play scenarios with a high level of consistency.
Alan Holmes
Rita has worked with us on many occasions, and I can confirm that the feedback from our course participants has always been extremely positive. Rita has challenged them, putting them outside their comfort zones and thereby ensuring maximum learning is gained through her sessions.
Programme Manager - Smurfit Graduate Business School
Rita has provided us with great results every time, has proven flexible, and has delivered work to the highest standard. She has always been a pleasure to work with. We will be using Rita's company again and would have no hesitation in recommending her.
Lecturer - National College of Ireland
The feedback from the staff involved was excellent, they found it really helpful, and it gave lots of food for thought on how we communicate with parents especially in challenging circumstances.
Children’s Health Ireland (CHI) at Temple Street Hospital
As Programme Director for The Professional Certificate and Diploma in Creativity and Innovation for Education at The UCD Innovation Academy, I have been working with Rita and her company, Role Players for Training since 2019. This training from Role Players is now an integral part of the overall programme and the participants really feel that the scenarios they go through give them a real opportunity to deal with difficult and different situations. After the education shutdown due to the Covid19 pandemic , together with Rita and her team, after a number of pilot runs, we delivered a 3 hour workshop with 24 educators in the virtual classroom with different groups working separately with the role play actors - It was a really fantastic experience for all involved and the feedback from the students was overwhelmingly positive. Rita and her team were BRILLIANT in delivering in this new environment and really showed their true colours as professionals. I would HIGHLY recommend, without any hesitation, to engage with Roleplayers for Training in this new online world.
Alan Morgan - Educational Specialist, UCD Innovation Academy
Rita and her role players at Role Players for Training are brilliant at what they do. Combining acting and improvisation skills with business knowledge, they show up with ideas and curiosity that results in a solution that fits the need. working with them on multiple programmes, their organisation and commitment has them ready and able to deliver bespoke solutions quickly and effectively. They offer ideas, listen to your needs, and push back when needed for your benefit - a proper partner and team player mentality. The most striking thing for me has been their true passion for what they do and deliver and their ability to bring that into what you want and need from them. Thank you Rita and Team!
Filip Novakovski, Talent, Learning and Inclusion Deloitte
We work in a software company, but the challenges our managers face are common across all workplaces. Our managers have gained so much from these experiential sessions. Rita and her team create a safe learning, 'low risk' environment and managers get real time, actionable feedback on what they did well and what they could do differently. Personally, I've noticed a difference year-over-year as managers become more comfortable having challenging conversations with team members. I would highly recommend incorporating 'real play' as part of any manager development programme.
Barbara Gilleran, Senior Director, Global L&D, COUPA
''You and your team were absolutely fabulous. I was very impressed''.
The students absolutely loved the experience and it has been hugely beneficial for all. I thought all the role players were superb in the shared class conversation afterwards, thoughtful, helpful and focused in their collective comments
Programme Leader - UCD Innovation Academy
In addition to professional actor training and experience, our team of professional corporate role players and business actors have previous commercial experience, are skilled facilitators, familiar with various learning tools, models and the corporate environment. A number are trained trainers, qualified executive coaches and some can deliver in various European languages.
What a great morning!!! Learning how to engage in effective confrontation and empathic listening. Wonderful skills to take back into any workplace.
I’ve done so many role play scenarios in other set ups but so often where there are two ‘learners’ put into a scenario. I found this set up today where one person was both role playing and facilitating the learning so much more powerful. They were able to guide the conversation into learning points where so often people ‘play safe’ in an uncomfortable role play situation. Really learnt a lot - thank you!
The CRPs were excellent and helped me identify where the management gaps are in our engagement with our staff.
The real learning was the quality of their feedback; good to practically use previously learned frameworks.
I was intrigued and anxious in equal measure prior to the exercise and energised and confident post the exercise.
These were great sessions. The actors were not just actors but well versed on tools to use in difficult conversations and offered great advice and constructive feedback in a friendly and efficient manner.
Highly interactive and positive with honest, open feedback given.
Brilliant actors, were able to play all types of personalities, provided useful feedback and tips.
I was very nervous about this piece and found it extremely beneficial and very much enjoyed it.
The session with the actors was eye opening as to how conditioned one can be by the culture that they are part of and how important it is to step out of that.
Really excellent learning it could be used in other modules for practical exercises.
Excellent. Pushed me outside my comfort zone and provided me with constructive feedback.
Superb learning experience.
Excellent learning tool – brought the learning to life.
Extremely beneficial to help me in my own role.
Very good insights into each of our approaches which was above and beyond simply acting.
To be able to role play scenarios like these in a safe and controlled environment and have the ability to try and test out the teachings we had just learned was invaluable for me.
Really insightful and provided great learnings.
Excellent way to put theory into practice and receive some positive and critical feedback.
Very useful way of learning and observing behaviours.
Really excellent, I have had many of similar sessions in my work life but never received feedback on them so to get a safe environment with such honest feedback was great. Also listening to others and how they approached the topic also gave me ideas and helpful tips.
It was perfect and beyond expectations
Really helpful, great feedback. Interesting and engaging.
they facilitated the session excellently, I would be happy to recommend
felt for the first time pushed out of my comfort zone when it came to handling emotional topics
an invaluable learning experience
Participant
Shockingly Insightful
PARTICIPANT
felt for the first time pushed out of my comfort zone when it came to handling emotional topics.
Super Valuable
Participant
should have done this years ago!
particpant
Really brilliant opportunity - I hope we see more of these role play opportunities being rolled out globally!
''phenomenal and one of my most memorable professional experiences!'' --
Participant
Role Players for Training add a vital experiential element to leadership and communication training.
Let's talk about how we could work together to enhance your development programmes.